Refund Policy

At PostbackFlow, we strive to ensure our customers are completely satisfied with our service. Below is our refund and cancellation policy:

1. Free Tier Evaluation

We provide a Free Plan so you can fully test and evaluate PostbackFlow's features and compatibility before upgrading to a paid subscription. We strongly encourage you to evaluate our services before making a purchase.

2. 14-Day Money-Back Guarantee

If you are not satisfied with your initial paid subscription plan, you may request a full refund within 14 days of your initial purchase date.

• Refund requests must be sent via email to: info@postbackflow.com.
• Your request must include: your registered account email, and the transaction ID or invoice copy.

3. Exceptions to Refunds

We do not issue refunds under the following circumstances:

• Requests made more than 14 days after the initial payment.
• Accounts suspended or terminated due to a violation of our Terms of Service (e.g., spamming, generating fraudulent traffic).
• Automatic monthly subscription renewals (you must cancel your subscription before the renewal date to prevent future charges).

4. Subscription Cancellation

You can cancel your subscription at any time directly from the Billing page in your account dashboard. Upon cancellation, your active subscription will remain active until the end of the current billing cycle, and you will not be charged for the subsequent cycle.

5. Contact Us

If you have any questions or would like to request a refund, please contact us at info@postbackflow.com.